In my view this was a great method as it was only sent out to people who have agreed to receive the Hugo Boss newsletter. Therefore, it was not considered as spam. It was very personal (“meet new Hugo Boss friends”) and well targeted. If I had received this email, I would have felt honored to receive a personal invitation from Hugo Boss. The company did a great job in creating a user-friendly email that is clearly showing the contact details as well as links to online store and store locator.
One could argue that Hugo Boss is only targeting already convinced customers. I think, however, that people might forward this email to their friends (using the link “tell a friend”), who have not been in Hugo Boss’ database. Overall, a good execution of combining direct marketing with social media.
